The Water Damage Restoration Process

The water damage experts at SERVPRO of Burbank understand that when there is a flood at your home or business there is more to the cleanup than mopping up the water on the surface. The water damage restoration process requires drying out all wet materials which are often not visible to the naked eye. There is a scientific strategy needed to successfully restore a damaged property, and SERVPRO of Burbank has the knowledge and experience to handle any size water damage.  Utilizing state of the art moisture detection technology, SERVPRO of Burbank will locate the affected areas and prepare a custom drying plan for your property to ensure that your water damage is restored properly and to industry standards and protocol.



If your home or business has been affected by water damage contact SERVPRO of Burbank (818) 842-1400

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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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